(ICDCRM - 26) | Hybrid Event
28th - 29th August 2026 | Montreal, Canada

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International Conference on Data-Driven Customer Relationship Management
(ICDCRM - 26)

28th - 29th August 2026 Montreal, Canada (Hybrid Event)

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Call for Paper

The ICDCRM is committed to addressing global challenges through impactful research and sustainable solutions. It brings together researchers dedicated to advancing knowledge for societal benefit. Focusing on Data Analytics,Marketing,Business, the conference promotes research aligned with global development goals and long-term sustainability. Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Data-driven strategies for customer engagement
  • Impact of CRM on customer loyalty
  • Technological advancements in CRM systems
  • Challenges in implementing CRM solutions
  • Customer data privacy and ethical considerations
  • Case studies of successful CRM implementations
  • Future trends in customer relationship management
  • Integrating CRM with marketing strategies
  • Data analytics for customer insights
  • Collaboration across departments in CRM
  • Customer segmentation and targeting strategies
  • Role of AI in enhancing CRM systems
  • Real-time customer feedback mechanisms
  • Personalization strategies in CRM
  • Impact of social media on CRM practices
  • Training for effective CRM usage
  • Innovative tools for CRM analytics
  • Measuring CRM effectiveness and ROI
  • Customer journey mapping and CRM
  • Future workforce in customer relationship management
Review & Publication

All submissions will be reviewed for their contribution to global impact and research quality. Accepted papers will be presented and considered for publication in reputed platforms.

Registration

Join participants from around the world by completing your registration and becoming part of a global research community.

Publication

Accepted papers will gain international exposure through conference presentations and publication opportunities.

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