SNRI

(ICCRLA - 27) | Hybrid Event
2nd - 3rd January 2027 | Malaga, Spain

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International Conference on Customer Retention and Loyalty Analytics
(ICCRLA - 27)

2nd - 3rd January 2027 Malaga, Spain (Hybrid Event)

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Call for Paper

The ICCRLA is committed to addressing global challenges through impactful research and sustainable solutions. It brings together researchers dedicated to advancing knowledge for societal benefit. Focusing on Data Analytics, Marketing, Business, the conference promotes research aligned with global development goals and long-term sustainability. Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Customer retention strategies through analytics
  • Loyalty programs effectiveness measurement
  • Predictive analytics for customer behavior
  • Understanding churn through data analysis
  • Personalization techniques for customer loyalty
  • Impact of customer feedback on retention
  • Data-driven approaches to loyalty marketing
  • Challenges in measuring customer loyalty
  • Using analytics for targeted retention campaigns
  • Case studies in successful retention strategies
  • Customer lifetime value analysis techniques
  • Integrating CRM with retention analytics
  • Ethical considerations in loyalty programs
  • Future trends in customer retention analytics
  • Role of social media in customer loyalty
  • Data visualization for retention insights
  • Impact of customer service on loyalty
  • Best practices for loyalty program design
  • Using AI for predictive customer retention
  • Retention analytics for subscription-based businesses
Review & Publication

All submissions will be reviewed for their contribution to global impact and research quality. Accepted papers will be presented and considered for publication in reputed platforms.

Registration

Join participants from around the world by completing your registration and becoming part of a global research community.

Publication

Accepted papers will gain international exposure through conference presentations and publication opportunities.

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