International Conference on Machine Learning and Big Data in IT Service Management
(ICMLBDITSM - 27)

7th - 8th April 2027 Putrajaya, Malaysia (Hybrid Event)

Call for Paper

The ICMLBDITSM is committed to addressing global challenges through impactful research and sustainable solutions. It brings together researchers dedicated to advancing knowledge for societal benefit. Focusing on Big Data, Machine Learning, Information Technology, the conference promotes research aligned with global development goals and long-term sustainability. Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Machine learning in IT service management
  • Big data analytics for service optimization
  • Predictive analytics in IT service delivery
  • Machine learning for incident management
  • Big data applications in customer support
  • Service quality improvement using ML
  • Data-driven decision making in IT services
  • Machine learning for service performance analysis
  • Big data in IT service automation
  • Real-time analytics for service management
  • Machine learning for user experience enhancement
  • Big data visualization for service insights
  • Data governance in IT service management
  • Machine learning for service level agreements
  • Big data in IT operations management
  • Machine learning for change management
  • Big data applications in IT support
  • Machine learning for capacity planning
  • Future trends in IT service management
  • Big data-driven IT service transformation
Review & Publication

All submissions will be reviewed for their contribution to global impact and research quality. Accepted papers will be presented and considered for publication in reputed platforms.

Registration

Join participants from around the world by completing your registration and becoming part of a global research community.

Publication

Accepted papers will gain international exposure through conference presentations and publication opportunities.

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